About Us
Keeping South Florida cool since 2009.
15 years. 35+ vehicles. 10 certified technicians. One mission: keep your home or business comfortable in one of the most demanding climates in the country.
Our Mission
“Keeping South Florida cool, one home at a time.”
Arctic Air of South Florida was founded in 2009 by a group of HVAC technicians who were tired of working for companies that prioritized sales over service. We built Arctic Air around a simple idea: do the job right, charge a fair price, and be honest with the customer about what their system actually needs.
South Florida’s climate is unforgiving. When your AC fails in August in Fort Lauderdale, it’s not a minor inconvenience — it’s a health and safety situation. That’s why we built a 24/7 emergency response team, maintain a fleet stocked with the most common failure parts, and require every technician to hold NATE certification or HVAC Excellence certification before they run a service call alone.
We’re headquartered in Fort Lauderdale — central to Broward County — and we cover 8 cities with same-day service appointments available six days a week, emergency service seven days.
Core Values
What we believe about doing this work well.
Reliability
When you schedule a service call, we show up — on time, every time. In 15 years of serving South Florida, we have never missed a confirmed appointment without calling ahead with at least 2 hours notice.
Integrity
We tell you the truth about your system. If your AC can be repaired for $200, we repair it for $200. We don't recommend replacements to earn installation revenue. Our technicians are W-2 employees — they earn no commission on upsells.
Excellence
We do the job right the first time. Every installation includes a 25-point commissioning checklist. Every repair gets a 30-day labor warranty. We don't cut corners on refrigerant charge, airflow, or ductwork because South Florida's climate won't forgive it.
Certifications & Ratings
Credentials that mean something.
NATE Certified
North American Technician Excellence
Industry's most rigorous HVAC certification — confirms technicians can diagnose real-world equipment problems, not just pass a written test.
EPA 608 Universal
Environmental Protection Agency
All technicians hold universal 608 certification — required for handling any refrigerant type. Not just technicians who work with specific systems.
BBB A+ Rating
Better Business Bureau
A+ rating maintained since 2012. We respond to every complaint within 24 hours. Our complaint rate is 0.3% of service calls — the South Florida average is 2.1%.
Carrier Authorized Dealer
Carrier Corporation
Factory-authorized to sell, install, and warrant Carrier equipment. Access to Carrier technical support, warranty registration, and factory training.
Leadership Team
The people who built this company.
Our History
15 years of growth.
2009
Founded in Fort Lauderdale with 2 technicians and a single Ford Transit.
2011
Earned NATE certification for all technicians — one of the first companies in South Florida to require it company-wide.
2013
Expanded to 10 technicians and opened our Fort Lauderdale warehouse for parts stocking.
2015
Launched the Arctic Air Maintenance Plan — now serving 400+ homes on annual service agreements.
2018
Added commercial division under Marcus Johnson to serve office, retail, and restaurant clients.
2021
Expanded to Broward County coverage — Pembroke Pines, Miramar, and Cooper City.
2024
Fleet reaches 35+ vehicles. Named one of South Florida's top-rated HVAC companies for the third consecutive year.
AC trouble? We'll be there today.
Same-day service available. 24/7 emergency response. Serving Broward County and South Florida since 2008.
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